How to Access the Online Research Lab - Step 2 - Launch Pad Access

During the first lesson, you will be prompted to enter you Launchpad access code.  The access codes that came bundled with the 5th Edition of The Bedford Researcher don't work, unfortunately.

Here are two ways to remedy this problem:

1)Bring me your access code and I will give you a new one that works.


OR

2)  Use Tech Support

• Call Tech Support at 1-800-936-6899
• Tell Tech Support that you are a Napa Valley College student and that there was an issue regarding LaunchPad Access codes: Your code was bound to The Bedford Researcher, but the LaunchPad course is not; you need instead to be given access to LaunchPad Solo for Readers and Writers.
• Tell Tech Support that many Napa Valley students have already called in about the issue and they can check call logs for these other calls to see about the issue.
• You may need to give them my name (Karen Larsen) our section # (64322) and the URL :  http://www.macmillanhighered.com/launchpadsolo/readwrite/1882755